Privacy Policy

1. Introduction

Welcome to Oracular ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our astrology website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us when you use our Services, such as when you create an account, make a purchase, or contact us. This information may include:

• Name and contact information (such as email address and phone number)
• Birth details (such as date, time, and place of birth) for astrological calculations
• Account credentials and profile information
• Billing and payment information for premium services
• Communication preferences and messages you send to us

2.2 Automatically Collected Information

When you use our Services, we may automatically collect certain information about your device and usage, including:

• Device information (such as your IP address, browser type, and operating system)
• Usage data (such as the pages you visit, features you use, and the time spent on our Services)
• General location data based on your IP address

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services, including astrological calculations and personalized content
• To manage your account, process transactions, and send you related information
• To send you technical notices, updates, security alerts, and administrative messages
• To respond to your comments, questions, and support requests
• To monitor and analyze trends, usage, and activities in connection with our Services
• To detect, prevent, and address technical issues, fraud, and other illegal activities

4. Disclosure of Your Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing and data analysis
• To comply with legal obligations, respond to lawful requests, and protect our rights, privacy, safety, or property
• In connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business
• With your consent or at your direction

No Sale of Personal Information: We do not sell your personal information to third parties for their own marketing purposes.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measure is perfect or impenetrable.

While we strive to protect your information, we cannot guarantee absolute security.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. Please refer to our Cookie Policy for more detailed information.

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

12. Account Deletion and Data Retention

We provide you the ability to request the deletion of your account and associated data. Please review the following terms regarding account deletion:

• Initiating Deletion: You can initiate an account deletion request directly within our mobile applications through the Profile or Settings section.
• Processing Timeline: Upon receiving a deletion request, it may take 90 days or more to fully process and remove your data from our active systems and backups.
• Permanent Email Association: To prevent platform abuse and maintain system integrity, once an account is deleted, the associated email address cannot be used to create a new account in the future.
• Forfeiture of Assets: Account deletion is permanent and results in the immediate and irreversible forfeiture of all remaining tokens, credits, premium subscriptions, and historical data. We provide no refunds or credit transfers for deleted accounts.
• Cross-App Impact: Deleting your account through any single Oracular application (such as Uttara) will result in the deletion of your account across all Oracular Services and applications.
• Restoration Policy: You may contact us at info@myoracular.com to request the reversal of a deletion request while it is still within the processing window. However, restoration is at our sole discretion, and we provide no guarantee that your data, profile, or tokens can be recovered once a deletion request is initiated.
• Exceptions to Deletion: We may retain certain information even after your account is deleted if required by law, to resolve disputes, prevent fraud, comply with tax/regulatory requirements, or protect our legal rights.