Support Center
Get help with our Vedic apps
Welcome to Oracular's Support Center. We're here to help you with any questions about our Vedic apps, calculators, or account-related issues. Our team is dedicated to providing you with the assistance you need.
Important Notice: Our apps provide spiritual and educational content based on Vedic traditions. For urgent matters requiring professional advice, please consult qualified professionals.
Quick Help Options
Return Policy
Our policy regarding refunds and returns for digital astrology products and services.
View PolicyCommon Issues & Solutions
App Not Working
If you're having trouble with our apps:
- Check you have the latest version from App Store/Play Store
- Try restarting the app
- Clear the app cache in your phone settings
- Reinstall the app if issues persist
Location Services
For accurate muhurat and panchang calculations:
- Enable location permissions for the app
- Ensure GPS is turned on
- You can also manually set your location in app settings
- Check that your timezone is set correctly
Notification Issues
If you're not receiving muhurat alerts:
- Enable notifications in your phone settings
- Check notification settings inside the app
- Disable battery optimization for the app
- Ensure Do Not Disturb mode is off
Account & Data
For account-related problems:
- Data storage (online or offline) depends on the specific app used.
- Profiles may be shared across certain Oracular apps.
- Use export/backup features if available.
- Contact support for data recovery assistance.
- Check our privacy policy for data handling.
Contact Us
Additional Resources
Business Hours
Important Disclaimer
No Warranties: Our Vedic apps and support are provided "as is" without any warranties. We provide spiritual and educational content based on traditional Vedic calculations. Our apps should not be used as a substitute for professional advice. Support team cannot guarantee resolution of all issues.